Shipping Policy

At Snapcarto, we aim to provide a smooth and efficient shopping experience. Below, you’ll find all the details regarding our shipping process. If you have any further questions, please feel free to reach out to our customer service team.

1. Order Processing Time

  • Order Processing: After you place your order, we typically process it within [X] business days. Orders are processed during business hours (Monday through Friday, excluding holidays). Please note that weekends and holidays may cause slight delays.

  • Shipping Time: Once your order is processed, it will be shipped according to the shipping method selected during checkout. Delivery times depend on the shipping service and destination.

2. Shipping Methods and Delivery Times

  • We offer various shipping methods to accommodate your needs:

    • Standard Shipping: Typically takes [X]–[X] business days.

    • Expedited Shipping: Delivery within [X] business days.

    • Overnight Shipping: Next-day delivery for orders placed before [time] (available in select regions).

  • Delivery times are estimates and are not guaranteed. Factors like weather, customs clearance (for international orders), or other unexpected events may affect shipping times.

3. Shipping Charges

  • Domestic Shipping: We offer free standard shipping for orders over [X amount]. Orders below this threshold may be subject to a shipping fee, which will be calculated at checkout.

  • International Shipping: Shipping charges for international orders vary depending on the destination, size, and weight of the package. These fees will be displayed during checkout before you complete your purchase.

    Please note that Snapcarto is not responsible for any additional customs duties, taxes, or import fees that may apply in your country.

4. Shipping Destinations

  • Domestic Shipping: We ship to all locations within [Country].

  • International Shipping: We offer international shipping to select countries. To check if we ship to your location, please enter your shipping address during checkout.

5. Order Tracking

  • Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your package through our carrier’s website.

  • If you do not receive tracking information within [X] business days after your order is processed, please contact us for assistance.

6. Shipping Issues

  • Lost or Stolen Packages: Once a package has been delivered to the provided shipping address, it is the customer’s responsibility. If you believe your package is lost or stolen, please contact the carrier directly with your tracking number for assistance.

  • Shipping Delays: While we make every effort to ensure timely delivery, Snapcarto is not responsible for delays caused by the carrier or external factors (such as weather, natural disasters, or customs issues).

  • Incorrect Address: Please ensure your shipping address is correct at checkout. We are not responsible for packages sent to incorrect or incomplete addresses. Additional charges may apply if we need to resend a package.

7. Shipping Restrictions

  • Some products may have shipping restrictions due to size, weight, or local regulations. If any of your items are restricted, we will notify you before processing the order, and we may offer alternatives or cancellations.

8. Returns and Shipping Costs

  • If you need to return an item, please refer to our Return & Exchange Policy for details. In some cases, return shipping costs may apply, depending on the reason for the return.